Although I called your agent when I first arrived at Gard du Nord and left a message on his answerphone, he did not pick this up. My message said that we would be arriving at 4.45, which was 15 mins after the stated time on your registration. However we had to call him again after waiting for 20 minutes. When he arrived he said that he had been told by yourselves that we would not arrive until 18:00
The services provided by Ah Paris were unfailingly friendly, polite, helpful, and professional. I will use Ah Paris again the next time I am in Paris. Thank you!
Service impeccable. Le document fourni à la location de l'appartement est très complet et nous a été très utile!
also great, as everything was provided. We didn't have problems with finding something, as we had all thing in apartment.
Great service, Our first choice apartment was changed last minute due to unforeseen illness from the apartment owner ,Ah Paris sorted out a good replacement in the area we wanted. Also when we arrived there was a problem with heating not being on and the kettle tripping off the electric but the Ah Paris guy came within minutes and sorted it all and gifted us a nice complementary bottle of wine. Good show !
Muy satisfecha con los servicios recibidos por parte de Ah París, pronta respuesta en los e-mails enviados y resolución de dudas. En todo momento muy amables y eficaces. Muchas gracias al Sr. John Fay por su amabilidad.
Ah Paris was wonderful - a real improvement from our experience with air B n B, where I felt we were more on our own with the owner. Romain in particular was very helpful, both in making the reservation, correcting the reservation when I'd erred on the date and needed an extra night, when we were figuring out how to check out, and in ordering cabs for when we left. He sent emails with helpful tips for Paris. I felt that they would have been helpful if anything had gone wrong, but it didn't. Not sure if it was Ah Paris, or the owner, but it was nice to have written instructions for how things worked and also restaurant/shopping, etc. recommendations. Would definitely recommend Ah Paris and use them again. Thank you!
I have twice rented through Ah Paris and have been completely satisfied.
facilité de contact et bon accueil
Bonne organisation et très rapide.
Excellent as always. Trouble free booking, extensive and comprehensive documentation, and fast communication
Los servicios de Ah París me proporcionan tranquilidad. Los he utilizado otras veces y siempre me han resultado muy bien. Todo rápido y con certeza de que pos términos serán cumplidos fielmente. Muchas gracias.
Es la segunda vez que utilizo los servicios de Ah París. Me parece un servicio ágil y eficaz. Fácil de ubicar lo que busco. No presenta problemas de ningún tipo. Funciona correctamente.
Excellent service comme d'habitude. Rien à signaler sur l'efficacité du site. Je recommande à 100% !
Ah Paris was professional in every respect. We were impressed with the detail provided regarding the arrangements for renting the apartment. There were never any surprises. We always knew what to expect. We will most definitely use Ah Paris when we rent our next apartment in Paris.
notre interlocuteur a été très disponible pour répondre à nos questions avant notre séjour. très ponctuel au rdv du début et de fin de séjour accueillant et sympathique
great service on line- good reception.
Service by Ah Paris was excellent. After a problem with the internet connection that the French speaking contact and my with no French tried to resolve, we got it fixed. Then Romain from Ah Paris called to give me his cell phone number to call any time I had a problem. From then on I used him as a go-between. Excellent service. I might add that the concierge carried my big heavy suitcase up the 3 flights of stairs when I arrived and down them again when I left! Above and beyond the call of service. Ah Paris is so easy to use and now that I'm dealing with another web site for apartments in Germany I appreciate them even more.
John at Ah Paris was very good to deal with. All our initials emails and queries were answered promptly and everything went smoothly.
Everything was quite good. We were provided and excellent instructions how to get there, what to do in checkout etc. The owner and the meeting person were very punctual, so we didn't have to wait on check-in/out. Also, should mention really fast response for all my emails to ahparis.com that is really cool.
Muy buenos, muy formales y ajustados a todo lo prometido. Excelente.
Everything was comfortable, simple and clear.
A good response to questions. All was well managed.
was concerned that no one show to'check out' when we left
The services was also a bit disappointing for us, I have a quite note to deliver to the management. The guy who is responsible from our apartment named Guillaume. When we first came to the apartment we have to pay in cash the balance due 345euros. I haven't got any coins so I paid 350euros and Guillaume said that he didn't have the cash to pay the remaining amount which is 5euros. He promised to deliver that remaining amount but not called nor delivered it.. So even we checked a slip for our Security Deposit authorisation , I charged 5 euros more and couldn't get it back... 5 euros maybe not important for you but for an unsatisfactory journey it means something for us and the unconcerned attitude of the guy was also disappointing for us. This is why we would like to prefer some other bad&breakfast but not a smelly apartment owned by some unconcerned managers..
Très bon accueil du représentant d'Ah Paris. L'appartement n'étant pas loué les jours suivants nous avons pu le garder jusqu'à 15h00.
Everything worked very smoothly, I would use this service again.
This is the second time we have booked through Ah Paris and the service been very good. Our security deposit has been refunded (payed it through PayPal). Good communication from them and the apartment owner.
Unfortunately we had a bit of a wait (20 minutes) for the key - but it could not be helped - felt like a long wait for us as we had been travelling 26 hours.